Frequently Asked Questions
Everything you need to know about shopping with Regal Gentleman
What are your standard shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Orders over $75 qualify for free shipping, while a flat rate of $6.95 applies to all other domestic orders.
What is your return policy?
We accept returns of unused and unopened items within 30 days of purchase. Please ensure the original packaging is intact to receive a full refund to your original payment method.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your grooming products cruelty-free?
Yes, Regal Gentleman is committed to ethical sourcing. All of our private label grooming products are cruelty-free and never tested on animals.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.